Consumer Services Division

CONTACT INFORMATION: 8:00 a.m. - 4:30 p.m. Monday - Friday
703-222-8435 TTY 711
12000 Government Center Parkway, Suite 433
Fairfax, VA 22035

Tenant-Landlord Commission

Ten commissioners are appointed by the Board of Supervisors to three-year terms: three commissioners represent tenants, three represent landlords, and four represent the community-at-large.

Public Members

  • Robert H. Chamberlain - Chairperson

Tenant Members

  • Otiya Otonde - Vice Chairperson - Tenant
  • Kenneth D. Reid

Mission

To give objective and fair assistance to the Fairfax County tenants and landlords.

Governing Documents

Tenant-Landlord Commission Bylaws approved September 14, 2021

Tenant-Landlord Commission Remote Participation Policy approved October 10, 2022

Duties

  • Shall provide information to the public concerning rights and responsibilities of tenants and landlords.
  • Shall forward to the Board of Supervisors, as appropriate, recommendations for changes in legislation at all levels of government.
  • Shall represent the County interests concerning tenant-landlord matters before judicial, legislative, administrative and other public or private bodies upon direction of the Board of Supervisors.
  • Shall advise the Board of Supervisors about the nature, causes and possible solutions to tenant-landlord problems.
  • May hold public hearings and report its findings to the Board of Supervisors on tenant-landlord issues that affect the public interest.
  • Shall make tenants and landlords aware of the conciliation and mediation services available through Consumers Affairs.
  • May arbitrate tenant-landlord complaints, upon agreement of the parties, pursuant to the Rules of Procedures adopted by the Commission.
  • Shall report periodically to the Board of Supervisors on the activities of the Commission.

Staff Duties

  • County staff handles the day-to-day inquiries for information, referrals, advice and mediation from citizens regarding consumer issues.
  • Staff is available to assist citizens Monday - Friday from 8 a.m. to 4:30 p.m.
  • Shall receive, investigate, record, and attempt to resolve tenant-landlord complaints.
  • Shall forward, when appropriate, complaints that cannot be successfully meditated to the Tenant-Landlord Commission for arbitration, upon agreement of the parties, pursuant to the arbitration procedures officially adopted by the Commission.
  • Shall maintain records of tenant-landlord complaints and their disposition.
  • Shall develop programs of tenant and landlord education and information and disseminate such information.
  • May provide advice and information on tenant and landlord relations matters to judicial, legislative, administrative and other public or private bodies.
  • Shall analyze the nature of the tenant-landlord relations problems in Fairfax County and recommend to the Board of Supervisors legislative and administrative changes.

Agenda

Prior Agendas

Minutes

Annual Reports

Contact

Staff support for the Tenant-Landlord Commission can be reached at 703-222-8435, TTY 711, Monday-Friday, 8:00 a.m. – 4:30 p.m. or by emailing consumer@fairfaxcounty.gov.

 

 

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